work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni

Services Froedtert & Medical College of Wisconsin patients' needs, including registration, scheduling, and other patient access requests, in order to ensure a quality experience and provide first contact resolution. Tasks are completed for several specialties and large groups of physicians servicing the many locations of our clinical enterprise. This position will use det

Services Froedtert & Medical College of Wisconsin patients' needs, including registration, scheduling, and other patient access requests, in order to ensure a quality experience and provide first contact resolution. Tasks are completed for several specialties and large groups of physicians servicing the many locations of our clinical enterprise. This position will use det

The Customer Care Specialist is tasked with delivering world class customer experience to our customers. Build a strong relationship with them to ensure continued growth of these accounts via email and voice correspondence. Team members must develop an in depth understanding of our processes and products to resolve any customer issue. Critical to this would be the quality

The Customer Care Advocate (CCA I and II) serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This r ole ensures a seamless customer experience through expertise , ownership, accountability, and responsiveness . Our mission is to provide a seamless & effortless customer experience through demon

The Customer Service Technician is an experienced customer service professional with a passion to win and support our growth initiatives. The primary focus is providing world class customer service by building strong relationships with our internal and external customers. Must be detail oriented with great follow up skills and a team player that enjoys working in a fast p

Operational excellence, oversee the daily operations and provide leadership to the global customer care team (400+ associates) Drives the strategy and deployment to create a best in class customer experience. Define and enhance the overall cross functional customer journey to ensure a positive experience throughout all touchpoints Defining and measuring key customer KPIs

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

Build, publish and maintain optimized schedules across Uline's national customer service team. Manage all non production activities to ensure proper staffing levels are achieved to meet established service level goals. Analyze and report on scheduling and staffing trends to provide overall coverage improvement recommendations to leadership. Partner with management to iden

To provide customer service excellence, striving to give our customers information ranging from product knowledge, quotes, and orders that is complete, error free and on time. Essential Duties and Responsibilities The list of duties and responsibilities is not all inclusive and may be amended as management deems necessary in order to exceed customer expectations Learn and

Security company in West Allis looking for full time 2nd shift dispatcher. Responsible for dispatching workers and emergency personnel. Answer phones and properly instructing customers. Need to be a quick typer, have good computer skills, and customer service. Preform various clerical tasks and login data. Duties include monitoring customer security systems, following pro

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i