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Why We Over-apologize Apologies, when warranted, are a sign of empathy in the workplace. But over-apologizing— or excessively saying sorry when you don’t need to — is a bad habit that can undermine your authority. More importantly, it hurts your self-esteem. Recently, there’s been a great deal of talk and controversy about women apologizing too often in the workplace. Research shows that women...

Avid gardeners know from experience that accelerating the growth of a tree…requires pruning it. To make it grow bigger, you have to cut it back. That counterintuitive principle also applies to professionals. If we want remarkable business growth, we need the courage to prune things back, our schedules, our projects, and our commitments. We must be willing to drop our dependency on some of the things we’ve a...

A substantial part of my work is helping people identify why they are unhappy at work and figure out what they need to do about it. The other end of that is helping them carry out their plans successfully. Although there are many ways to change someone’s experience inside of their current employment scenario, it’s not always possible to do that. There is a variety of reasons someone may decide to change: they de...

The global economy is in flux and the outlook for the future is not as rosy as it has been. Before the inevitable downturn occurs safeguard your career with these strategies. Be visible — in a good way! When I worked in outplacement a lot of very talented individuals were stunned to find themselves downsized out of a job. Afterall, they kept their heads down, did good work and didn’t cause any trouble. Why...

A limp handshake, lack of eye contact, and shaking voice: sound familiar? If you don’t feel confident in yourself, you may have trouble presenting yourself in an effective and professional way. Whether we like it or not, moving up the career ladder and achieving your professional goals often depends on more than just your work: it’s also often based on the way you carry yourself and interact with others. I of...

Boards of Directors are always looking for strong candidates. Some Board positions, for local nonprofits, companies, or educational institutions may be by invitation or word of mouth. They may be easy to obtain because fewer people contend for a spot. But candidates for Board positions at major companies, institutions, or nonprofits must have a resume and must have a strong network because director positions are not adverti...

We can make every effort to be objective, rational, and open-minded when making decisions or contemplating new ideas, but there are several roadblocks that may get in the way. The first one is cognitive bias. We simply can’t escape its effects. I’ll give you an example. You’re presented with a new business opportunity. Naturally, you’ll look at the forecasts, the spreadsheets and the potential...

What’s a resume worth? It’s just a piece of paper, after all, with a minuscule amount of toner attached, and it can’t be worth more than a penny or so. Perhaps it’s worth two cents if the paper is fancy enough. In reality, though, a resume can be worth millions, even billions. This sheet of paper has extraordinary power. It’s analogous to the well-known calculation of a person’s ele...

Does the thought of giving negative feedback to an employee make you want to call in sick? If so, a fear of conflict may get in your way. But you’re not doing anyone a favor by avoiding conflict. When problems go unaddressed or are swept under the rug, everyone suffers—including you. Avoiding conflict doesn’t just keep you from fulfilling your responsibilities, it also erodes your self-esteem. No one li...