Located in Waukesha, Central Office Systems has been locally owned and operated since 1973.

We serve and support Southeast Wisconsin businesses with top tier office equipment. Our service department is considered one of the strongest support organizations in our industry. We retain our customers at a rate of over 90% in an industry where the customer retention average is less then 65%.

Central Office Systems offers partnerships with top brands like Konica Minolta, HP, Lexmark, Okidata and more.

Our Vision: To be the Professional Standard of Comparison

Our Missions:

• Client-To make your office equipment so reliable and so high quality that you do not even notice it
• Company-To be the standard by which our clients judge all of their business relationships
• Community-To improve the business community and the community in general with our leadership and participation
• Team Member-To provide an atmosphere of growth and fulfillment with a culture of ownership and responsibility

Our Team Member Standards:

Integrity: I always tell the truth to clients and team members. I only make agreements I am willing to keep. My actions and intentions are one and the same.

Growth: I am constantly looking to grow. I want to learn more, become better, and improve every day. My growth as a person and a team member will fuel the organization’s growth.

Professionalism: I know a professional when I see one. I consistently display a confident knowledge of my area of expertise. I recognize and trust my team members to be experienced professionals.

Communication: I recognize communication as a crucial factor in determining the success or failure of nearly every personal and business interaction. I communicate straightforwardly, clearly, and professionally to make every interaction with clients or team members successful and enjoyable.

Dependable: I do what I say I will do, when I say I will do it. Clients and team members can depend on me to complete the tasks they give me, on time and without error.

Results Oriented: I measure actions by outcomes. My actions produce results and I accept the results as mine. Results are the key measurement of my individual and team success.

Trust: I can be trusted to do things professionally and properly. I trust my team members and hold them to the same high standards. I create trust with our clients and future clients.

Excellence: Good is the enemy of great. I expect excellence from my team members and I consistently deliver excellence in my performance every day. 

Profitability: I strive to create value and profitability for our clients and our organization. My ability to create client profitability is what creates organizational profitability and fuels trust and growth. Profitability is the simplest measure of client and organizational success.

Loyalty: I recognize that loyalty is a crucial component of my life. Loyalty to family, friends, team members and clients is important to me. I am humbled and grateful for all loyalty that is displayed to me and my organization.

Respect: I respect myself, my team members, and our clients. I strive to perform my actions so they are worthy of respect from others. Respect is hard to earn, and simple to lose. I give respect and earn respect every day.