Position Overview: The Monitoring and Compliance Manager functions as an independent and objective team to monitor, review and evaluate compliance within the organization. The position ensures the Board of Directors, the President, management and employees are in compliance with the rules and regulations of regulatory agencies, that organizational policies and procedures are being followed, and that behavior in the organization meets the its Standards of Conduct. The Monitoring and Compliance Manager reports to the President.
Responsibilities/Duties/Functions/Tasks
- Develops, initiates, maintains, and revises policies and procedures for the general operation of Compliance and its related activities to prevent illegal, unethical, or improper conduct.
- Conduct monthly monitoring of facilities to ensure that there are health and safety systems in place that align with Head Start Performance Standards and provide guidance to management and employees on recommended modifications.
- Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
- Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures.
- Develops and oversees a system for uniform handling of such violations.
- Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
- Monitors and coordinates compliance activities of the organization to remain abreast of the status of all compliance activities and to identify trends.
- Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
- Provides monthly reports to keep the Executive leadership informed of the operation and progress of compliance efforts.
- Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
- Establishes an effective compliance communication program for the organization, including understanding of new and existing compliance issues and related policies and procedures.
- Assists in the development of an effective compliance training program, including appropriate onboarding for new employees and ongoing training for all employees.
Accountability and Performance Requirement
All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions. This must demonstrated by maintaining a positive work and environment, by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.