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Infrastructure Technical Sales Representative
Madison, WI / Milwaukee, WI / Oshkosh, WI
Job Description
Job Summary
NEI Infrastructure Technical Sales Representatives (ITSR) work closely with engineers, designers, landscape architects, contractors, agencies, and government officials to support solution and specification development, provide technical assistance, and apply problem-solving skills in order to maximize NEI product sales. Under the direction of the Regional Sales Director (RSD) and/or District Sales Manager (DSM), the ITSR promotes and sells NEI’s products to both existing and new customers and distributors in an assigned geographic territory. While in consultation with the RSD/DSM, Inside Sales, Product Engineering, and Product Management, works with a moderate level of autonomy to achieve sales goals and customer responsiveness.
The sales territory for this position is covering the state of Wisconsin and the Upper Peninsula of Michigan.
Essential Functions
Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work as a collaborative member of the NEI Infrastructure team to sell company products.
- Conduct in-person and virtual professional sales presentations and obtain favorable specifications for our products.
- Utilize Salesforce and other tools to manage prospects, issue quotes, and communicate with broader team.
- Develop and implement sales plans and programs to ensure the profitable growth and expansion of NEI Infrastructure products.
- Develop a plan of continuing assessment for pricing, distribution, market, customer, and competitor information to keep abreast of new opportunities for NEI Infrastructure.
- Recommend development of new products/services and plans for increased market penetration based on market research.
- Obtain market intelligence, analyze and develop recommendations for changes, and communicate through proper channels.
- Develop a detailed understanding of the sales territory customer base which includes Municipalities, Contractors, Engineers, Supply Houses, Distributors, OEM and competitors which will be used in sales planning, forecasting, and market analysis reports.
- Provide a weekly call report and discuss current activity in weekly conference calls.
- Investigate customer complaints and claims through on-site visits and work with NEI team to determine cause and develop resolution.
- Provide assistance to Credit and Collections Manager as necessary to resolve account receivable issues.
- Actively participate in industry-related associations as required in order to develop and maintain key networking and business relationships.
Skills & Expected Areas of Competence (KSAs)
- Excellent verbal and written communication skills:
- Demonstrated ability to be an effective communicator with logical, organized and tactical verbal, written, listening and presentation skills. Outstanding interpersonal skills.
- Team Oriented:
- Demonstrated ability to work as a team, influencing others through strong organizational skills and handle an increasing level of responsibilities.
- Self-motivated/Self-discipline:
- Demonstrated ability to create clear action plans and act with an inner drive to meet and exceed goals and sales plans.
- Consultative Selling:
- Demonstrated ability to build and maintain relationships paired with strong analytical skills, and is able to assist in identifying and providing solutions to complex customer issues.
- Strong business acumen:
- Demonstrated ability to develop sales strategies and implement business plans.
- Computer Literacy:
- Demonstrated proficiency in basic Microsoft Office software (Word, Excel, Outlook and PowerPoint) and use of a CRM tool (Salesforce).
- Civil Infrastructure Construction Acumen (Preferred):
- Demonstrated ability to read and interpret civil design drawings, engineering production drawings, and project plans to recommend solutions and create material take-offs.
This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.
Education and Experience Requirements
- Bachelor’s degree in Business or Civil/Mechanical/Environmental Engineering, or equivalent combination of education and experience.
- 2-4 years of successful face-to-face sales to customers experience required.
Licenses/Certifications – Current state issued driver’s license with clean driving record.
Physical Requirements
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.
Travel Requirements
Up to 80% throughout the sales region. Overnight travel expected to be between 2-4 nights per month. Weekend trade shows or sales meetings may be required.
Candidates for positions with NEI, Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.
NEI is an equal opportunity employer and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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