SUMMARY: Apply techniques and therapies to positively effect guests' health and well-being. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Massage and knead muscles and soft tissues for the purpose of health and well-being
Able to perform all massage services offered by Wave Spa
Recommend beneficial exercises for continued health
Keep work area clean, organized and sanitized
Recommend retail products for guests' needs
Recommend and schedule guests future appointments
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
Graduate of an accredited school of Massage Therapy
Demonstrated knowledge of massage therapy products and latest trends
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice