Location: Chicago, IL

Duration: 1 year

Shift Times: Thurs - Mon: 10pm - 6:30am

Description:

• Expertise in check negotiation and familiar with client instructions and processes.
• Cash - collect from image Capture, record on cash log, and place in safe.
• Position requires the operation of low-speed machinery to re-scan rejected items.
• Utilizes a desk top scanner to rescan batches and insert pages into imaged batches
• Responsible for restructuring batches.
• Manages multiple Queues: capable of independent client decisioning of exception items, monitor and take action on check encoding queues, Pull Originals (responsible for retrieving, handling and processing of rejected transactions)
• Print retrieval for local centralized print clients, perform reassociation and mailing of client packages. (should be rare)
• Batches and prepares non Image Cash Letters for shipment to Item Processing site and the distribution of merchandise received.
• Utilize Outbound Mall system for labeling closed mail and merchandise received from Mailroom Services
• Utilize Outbound Mail for address labeling for foreign items
• Responsible for meeting customer deadlines on client decisioning transactions
• Meet customer service requests to retrieve retained documents in a timely manner.
• Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
• Proactively identify and manage risk, leveraging the Risk Framework
• Understand and live the values that support our culture
• Adhere to policies and procedures.
• Stay informed of key priorities and business updates

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.