Position Overview: To support North America SSC Accounts Payable team, primarily focused on the AP Help Desk monitoring and actioning inquiries from internal and external customers in a fast-paced high-volume environment.
Primary accountabilities and areas of involvements: Provide customer support for AP inquiries from vendors and business partners Interact professionally with all position levels within Review and action inquiries efficiently, effectively and timely Organize inquiries effectively to ensure follow up to drive closure to request Prioritize urgent inquiries appropriately Sort and distribute incoming mail, external and internal to the appropriate staff for review and approvals Perform ad-hoc duties as requested by AP team lead and AP Manager
The successful candidate should possess the following skills: Strong proficiency in Microsoft Outlook including Outlook Rules, Quick Steps, Categories and Status Types in Shared Email Accounts Proficient in Microsoft Excel Ability to learn multiple systems and business processes as well as ability to train others Sense of urgency and ability to meet tight deadlines utilizing sound decision making and prioritization skills in an environment of competing demands Strong attention to detail and accuracy Strong problem-solving skills, basic accounting principles knowledge including research and resolution skills Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness Strong professional communication skills both written and verbal Ability to apply confidentiality protocols to handling related to sensitive financial information Proficient in 10-key, ability to type 30 wpm High degree of initiative, self-starter, demonstrating the ability to function independently and resolve issues in a timely manner
Experience 1- 2years of Accounts Payable/Accounting experience Customer Service experience College degree or equivalent work experience is required Experience in Financial ERP, SAP and FileNET is a plus Thorough knowledge of applicable Accounts Payable/General Ledger system and procedures, financial chart of accounts and corporate procedures Knowledge of internal control best practices
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.