Field Service Technician
Tomah, WI 
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Posted 37 months ago
Position No Longer Available
Position No Longer Available
Job Description
USEMCO is a family-owned business that started in 1963 making pump stations, lift stations, control panels and specialty manufacturing of tanks used for water, chemical and petroleum products. Our custom design and manufacturing allow USEMCO to offer quality cost efficient products that are engineered for the customer's specific application.

Job Purpose: Under the direction of and reporting to the Service Manager, the Field Service Technician diagnoses and repairs equipment problems, performs start up service, and provides customer training for a variety of company products such as lift stations and control panels.

Job Duties:

  • Perform equipment start-up service on a variety of company products such as sewage treatment lift stations and control panels.
  • Perform field service calls, diagnosing mechanical, electrical, and hydraulic lift station failures (warranty pay repairs), making required repairs, repair control panels and other company products.
  • Design and fabricate required repair parts on-site.
  • Train customer maintenance personnel on-site in product maintenance and repair techniques.
  • Function as the USEMCO representative on-site, promoting company products and services.
  • Write service reports which document maintenance and repair procedures.
  • Perform programming function on programmable equipment.
  • Drive a company motor vehicle to the customer location, coordinating travel plans with customer requirements and working with the customer required schedule to accomplish the startup or repair.
  • Assist in shop testing of company products, reading and understanding shop drawings, electrical schematics, and engineering specifications.
  • Assist in taking in-coming service calls when in the office.
Qualifications:

  • Associates degree in maintenance field or equivalent experience in related field.
  • Valid Driver's License.
  • Excellent communication and problem-solving skills required.
  • Ability to operate a variety of tools and equipment such as hand tools, power tools, electrical test meters, welders and acetylene torches, programmable equipment, and portable power generators.
  • Must be able to lift and move 50 pounds occasionally.
  • Work-related travel expected 50% of the time.
The Field Service Technician must exercise tact, good judgement, and good communication skills to discuss product start up, repair, and warranty related matters with customers. The employee must also be able to work at considerable heights and in confined spaces while performing product start-ups and repairs.

Benefits:

Our benefits package makes a career with USEMCO an appealing opportunity.

We are proud to offer our employees:

  • Medical, Dental & Vision Insurance
  • Health Reimbursement Account & Flex Spending Account
  • Life & AD&D Insurance
  • Short- & Long-Term Disability Insurance
  • Supplemental Insurance
  • Paid Time Off & Paid Holiday Time
  • 401(k) w/Employer Match
Come join the dedicated team at USEMCO Inc. Teamwork can lead to amazing results.

USEMCO Inc. does not provide sponsorship. Being authorized to work in the United States is a precondition of employment.

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Position No Longer Available
Job Summary
Company
USEMCO
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
Open
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