Primary responsibilities

* Develop specific operations strategy and initiatives in order to deliver synergy between strategy and business goals to meet new business, profitability, and policy retention goals

* Promote accuracy and efficiency in processes to provide strong client support; evaluate operational issues to determine if competitive and current

* Network internally and externally to promote QBE interests and aid in identifying new opportunities; generate new business premium and policy growth

* Maintain regular contact with brokers to strengthen business relationships and equip them with information and tools that support the achievement of new business and retention sales objectives

* Facilitate delivery and participate in execution of business plans for assigned brokers to achieve business goals that are in alignment with the region's profitability and growth expectations

* Conduct research and analysis on emerging industry trends, issues, and competitive intelligence

* Oversee agency collateral, compliance, value proposition services, and market research

* Build and maintain strong relationships with stakeholders including customers, brokers, business partners, and colleagues in order to maximize influence

* Oversee the implementation of sales and marketing tactics to support continued growth and profitability

* Facilitate resolution of business problems and significant business change to implement solutions in a controlled manner

* Liaise with business leaders by sharing knowledge and leveraging team resources to raise awareness of marketing team capabilities and build trusting relationships

* Manage and support event planning team by gaining understanding of customer goals to share knowledge, foster team understanding and acquire necessary resources to meet objectives

* Partner with department peers by collaboratively reviewing marketing materials and sharing knowledge to foster consistency of department deliverables and alignment with organizational brand

* Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

* Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

* Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Required Qualifications

Education

Bachelor's Degree or equivalent combination of education and work experience

Experience

7 years relevant experience

Relevant insurance industry experience including experience in marketing, underwriting, or claims with exposure to the independent Agency / brokers environment

Preferred Qualifications

Experience

Insurance industry experience including experience in marketing, underwriting, or claims with exposure to the independent Agency / brokers environment

Licenses/Certifications

Continuing education in CPCU, CIC, IIA, or related insurance disciplines

Knowledge

* Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources

* Principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems

* Actively keep abreast of market dynamics and demonstrate market cycle awareness in order to operate effectively and appropriately

* Knowledge of insurance industry, products, and key competitors

* Advanced knowledge of and ability to effectively market QBE capabilities, services, and competitive advantages

Skills

* Consult and recommend changes and improvements to leaders

* Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise

* End-to-end strategic planning and implementation including risks, benefits and opportunities analysis to ensure organizational competitiveness and satisfaction of established long-range objectives

* Manage multiple customers concurrently and effectively

* Superior verbal and written communication skills and the ability to use them to influence others and facilitate action

Abilities

* Proven ability to identify and develop opportunities for business growth and profitability

* Proven ability to motivate others to seek opportunities and innovative approaches

* Establish and maintain effective, trusting and respectful relationships with customers

* Adapt and be flexible in a complex changing environment

* Build support for ideas through persuasion and consensus building

* Ability to evaluate, analyze, and resolve complex problems

* Ability to develop strong business relationships

* Ability to understand financial reports including budgetary guidelines and project expenditures

Work environment

Travel frequency

Occasional (approximately 5-10 trips annually)

Physical demands

General office jobs

Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 pounds.

Number of Openings:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.