Sign-on bonus: In order to be eligible for the sign-on bonus, candidates must be 18 years or older and active and employed for a least 4 months.

Job Summary

As a part of the Sendik’s team, the Deli Cook is responsible for delivering “best in class” customer service to all guests at the Deli counter and on the sales floor. The main responsibility of the Deli Cook is to prepare all Deli cold case and hot case items, as well as, soups, entrees and catering orders based on the daily production schedule. The Deli Cook will also assist in miscellaneous duties, including, but not limited to, filling the Deli case and salad bar when it gets low, maintaining the back coolers and cleaning.

Attributes of a Sendik’s Associate

• Customer-Minded; serve customers with a positive and sincere attitude, utilize the 10/4 rule and always thank customers for their business

• Personnel-Minded; motivated to work within a team and to learn, grow, and share knowledge with others

• Product-Minded; inspired to learn about our products, standards and upholding the quality of the products to best serve our customers

• Detail-Minded; work efficiently, focused and maintain attention to detail

• Consistent-Minded; understand the importance of accountability and integrity to the team, customers and the company

• Open Minded; embrace, understand and be open to change, as well as, initiate and implement change to make an impact at Sendik’s

Duties/Responsibilities

• Serve customers in the Deli Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business

• Take and fulfill customer orders via phone and in person

• Answer questions regarding products and ingredients, offering suggestions and recommendations when appropriate

• Cook items from scratch according to company recipes, employing creativity and coming up with innovative ideas when appropriate

• Cook all items for the deli cold case and hot case, including, but not limited to, packaged foods, entrees, salads and soups

• Carry out custom orders for special events such as weddings, birthdays and holidays, per customer request

• Ensure that the deli case, wall and hot bar is always full and fresh with the best quality deli products

• Observe and evaluate trends to determine the type and quantity of food to produce

• Maintain and update daily and weekly reports (sanitation, temperature and cooling logs)

• Track inventory and assist Deli Manager in writing and placing orders for products and supplies

• Ensure the kitchen is clean, organized and ready each day

• Delegate tasks and assist with training and coaching

• Assist with events when needed, including Sendik’s events and customer events

• Organize and store Deli supplies and products in designated areas

• Package, price and label Deli items

• Assist Deli Department with stocking, rotating and facing the Deli wall

• Operate, maintain and clean deli equipment including knives, ovens, fryers, dishwashers, coolers and slicers

• Assist with the training and mentoring of new associates in the Deli Department

• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures

• Assist with all other Deli Department duties as needed

Qualifications

• Must be a minimum of 18 years of age due to required operation of Deli equipment

• Previous cooking experience preferred

• Ability to work effectively under pressure, in a fast paced environment

• Proficient knife handling skills

• Eagerness to interact with customers

• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision

• Strong sense of team – ability to anticipate the needs of the team

• Ability to stand, walk, lift, bend, push/pull for extended periods of time

• Ability to lift up to 50 pounds