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Customer Billing Partner

Position Summary


As a member of our Customer Billing team, you'll serve as the primary point of contact for our customers' Accounts Receivable departments. You'll oversee the invoicing process for both new and longstanding customers ensuring accurate and complete billing. Each customer is unique and your knowledge of their individual circumstances, budgets, and contracts will play a key role in facilitating strong and lasting relationships. Over time, you'll leverage your expertise and service-oriented mindset to help Epic and our customers make smart financial decisions. 

More than just important work.

Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Requirements

  • Strong attention to detail, judgment, and communication skills
  • Microsoft Office experience (especially Excel) is a plus
  • Relocation to Madison, WI area (reimbursed)
  • COVID-19 vaccination