Customer Service Rep II

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Company:
 
Marshall & Ilsley Corporation
Company Profile | Current Opportunities (120)
Job Location(s): Milwaukee
Employment Term: Regular
Employment TypeFull Time
Start Date:As soon as possible
Starting Salary Range:Not Provided
Required Experience: Open
Related Categories:Banking - General

Position Description

Job Title: Customer Service Rep II
Job ID: 928237
Location: Milwaukee, WI 53215
Full/Part Time: Full-Time
Regular/Temporary: Regular
Responsibilities
PRIMARY FUNCTION:
Function as the Banks primary contact with the public by performing all duties of a CSR on a more advanced level. The CSR II will assist first level CSRs with problems or questions, perform training, and are assigned special projects when needed.



BASIC QUALIFICATIONS:
High School or GED
1-2 years related work experience to include cash handling
Other Information
Responsible for accurately processing a wide variety of bank transactions, managing a cash drawer and balancing it daily, and making sales referrals for bank products and services. Cash handling experience, a professional appearance and strong communication skills are required.

Specialized skills include: 2-4 years in customer services or sales experience, multiline telephone, typing 35 wpm, 10-key and reconcilement.

Hours for this position: varies Monday - Friday (7:15 a.m. - 6:15 p.m.) and alternate Saturdays.

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