The Customer Experience Manager is an experienced leader with a primary focus on developing and implementing a robust Voice of the Customer (VoC) and CX measurement program. You will be responsible for measuring and enhancing overall customer experience, executing an omnichannel strategy via an experience management platform, and driving action plans based on customer fee

Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted Gain knowledge of Grainger's offer to help improve orders through system integration. Resolve customer problems promptly to retain and promote customer loyalty. Follow designated route defined by routing software t

Monitor customer freight to identify issues and improve efficiency. Recommend adjustments as freight volumes fluctuate. Use a variety of technology to analyze service issues and trends to determine solutions. Work closely with leaders, teams and customers. Skills and qualifications Have a high school diploma or GED. One year of customer service experience preferred. Have

The primary function of this role is to accelerate the growth of sales in the Power Efficiency Solutions (PES) segment. Primary duties include revenue goal achievement, implementing a sales plan to drive profitable growth, and executing to the plan. The successful candidate will be energetic, persuasive, well organized, data driven and able to demonstrate the ability to s

CCS Processors are responsible for processing client transactions in accordance with Service Level Agreements (SLA's). Monitor daily turnaround and prioritize work to ensure all items are completed appropriately Manage email inquiries from clients, brokers, and account managers received in a shared email inbox. Manage the shared email inboxes to ensure all transactions re

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

Provide basic technical support and problem solving resolution to the claim services staff. Act as a resource for mandatory reporting criteria for the Medicare, Medicaid, and SCHIP Extension Act (MMSEA Section 111). Review and respond to claimant and medical provider concerns involving third party administrator handling of Medicare conditional payment claims. Examine, ide

This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum clie

At Landmark Credit Union, we succeed by putting people first and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your uniqu

Answer phones Greet walk in traffic/visitors Answer customer questions Respond to emails Schedule appointments Create reports All day to day tasks for the office Benefits Growth opportunities Great family team environment 401K with match, paid vacation and holidays Bonus opportunities available if licensed General Information Hours 36 hours per week, Monday Thursday, 8 30

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a specialized ar

Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. Responsibilities 1. Evaluates the quality of service provided to customers and de

Charter Manufacturing is a fourth generation family owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Aarrowcast is hiring a Customer Service Representative in Shawano! This role will provide exceptional service to customers and act as a liaison between the customers and the manufacturing operation to ens

Communicate with area sales managers and rep partner offices to define the purpose, objective, and topics to be covered during the visit, establish dates of visit and obtain information on attendees. Identify individuals within the business units to assist in various components of the visit Collaborating with Education Center staff, schedule all logistical details of visi

The Bilingual Customer Care Specialist will provide world class service to health care providers, patients, and the general public. The Bilingual Customer Care Specialist will answer incoming calls in both Spanish and English as well as place outbound calls, as needed. The Bilingual Customer Care Specialist may also be responsible for managing inbound calls as a member of