SupervisesDriversandWindowDispatch staff. Monitors operationsdaily. Reviews staff schedules and daily manifests for efficiency and operational performance. Creates reports and compiles all necessary documentation both current and historical relating to operational issues. Counsel/coachDrivers andDispatchers as required.Enforce the procedures and policies delineated in the

Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and process

Ensures performance indicators meet or exceed client and corporate expectations. Ensures division goals and objectives are met or exceeded. Ensures subordinate staff are well trained and being successful. Ensures all company policies and procedures are in place and being followed. Ensures the company vision, values and culture are understood, communicated and promoted thr

Assist passengers on and off of vehicles to door and ensure engagement of appropriate passenger securements Maintain order on vehicle during transport and proper client monitoring Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients Effectively communicate problems or situations and proactively working t

Ensure all vehicles are completely fueled and fluids topped, ready for service at various times of day. Interiors cleaned according to contract. All fleet damage documented and communicated to appropriate personnel in the case of unreported damage. Qualifications Talent Requirements High School diploma or equivalent. Ability to read, write and speak English. Must be able

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights Responsibilities Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests

Appropriately staff the call center. Manage and oversee training, scheduling of staff and re training in any deficient areas the call center staff. Monitor and oversee all quality assurance/customer service of all call center staff. Oversee and monitor ticket store staff. Oversee passenger trip requests manually or through use of automated system to achieve system goals (

Ensure all vehicles are completely fueled and fluids topped, ready for service at various times of day. Interiors cleaned according to contract. All fleet damage documented and communicated to appropriate personnel in the case of unreported damage. Qualifications Talent Requirements High School diploma or equivalent. Ability to read, write and speak English. Must be able

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

include but not limited to Assist in initial screening of new hire candidates to ensure that client and corporate qualifications are met and that training efforts meet the staffing needs of the project. Community outreach to identify potential new hire candidates as well as the most appropriate recruiting sources. Provide classroom instruction according to corporate and cl

Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and process

Service provided according to contract requirements. Ride checks, site checks and road observations are conducted according to client and safety department requirements. All operators are outfitted properly while in service including being in full uniform and in possession of proper license. Accidents and incidents responded to and documented appropriately. Service disrup

Answer passenger calls collecting all necessary trip information for the permissible time period. Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. Complete data entry of passenger file information and for specific trip requests, negotiating requested times where

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights Responsibilities Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq