Provides tailored technical customer operations support. Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. Executes customer operations policies and procedures. Builds and maintains positive, effective, and mutually beneficial working alliances with customers. Initiates problem solving action and follows th

Manage and work tickets cases entered by agencies assigned Write and modify Knowledgebase Articles for distribution Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Product Development for permanent resolution Manage the relationship and collaboration with customers and Flex Support Team Maintaini

Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go

We are currently seeking a Global Distribution Sales Manager (GDSM). The GDSM will focus onmanaging and optimizing product distribution within our global sales network. Responsibilities include coordinating with distribution channels, developing strategies for efficient product placement, monitoring inventory levels, and ensuring timely deliveries. The Global Distribution

include but are not limited to Define and execute the product strategy for Salesforce based digital sales tools in alignment with the overall sales and business objectives of Motorola Solutions Engage with sales teams to understand their needs and challenges, gathering feedback and insights to inform product development decisions Translate sales feedback and requirements i

include but are not limited to Lead and manage strategic projects within the Sales Insights & Productivity team, ensuring alignment with the overall business and sales objectives Develop and maintain project plans for strategic sales tool development initiatives, including timelines, milestones, tasks, and resource allocation, to ensure projects are completed on time and w

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

This position is for a financial credit analyst supporting credit processes within North America Credit Team. The role will collaborate with various MSI groups as well as customers to support order release, billing, project reconciliations, and timely cash collections Serve as the local point to ensure that the business achieves its cash objectives. Forecast and explain c

/ Expectations Provide on site and remote upgrades and troubleshooting of Motorola ASTRO systems Candidates must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, and LMR Communications Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI

Contract Review Domestic and International Protect company assets by reviewing insurance requirements for contractual agreements to ensure they align with company standards Provide feedback to internal teams in a timely manner Participate on calls with MSI and client teams to negotiate terms of insurance prior to contract execution as required. Certificates of Insurance D

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Note This is a remote position with travel (25 50%) to support projects. The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network account

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i