Essential Duties and Responsibilities

• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
• Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
• Work with senior network members to conduct research on emerging technologies in support of network development efforts, and recommend technologies that will increase cost effectiveness and network flexibility.
• Develop, document, make recommendations, and communicate plans for investing in network technologies, including analysis of cost reduction opportunities.
• Ensure network services have sufficient capacity, stability, and agility to satisfy service level agreements with business units.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Plan, acquire, and coordinate installation of in-house and remote network devices and appliances across the organization's network.
• Work with senior network members to design company LANs, WANs, VMs, virtual networks, and wireless networks, including servers, routers, hubs, switches, UPSs, and other devices.
• Identify System Requirements, Communicate with Project Stakeholders, Communicate Project Risks ad Conflicts, Maintain Project Schedules.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Associates degree or one to three years of experience

Certification and Licensure

Network+ certification within 6 months of hire date required. CCNA (Cisco Certified Network Administrator) preferred.

Skills and Abilities
N/A
Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Level of Supervision

Requires daily level of supervision

Supervises

N/A