Position will support the Business Management team for Clinical Ancillary Services, which currently includes Pharmacy, Food & Nutrition, Laboratory Services, and Facilities. Must be skilled with Microsoft Office 375 (including at minimum intermediate level Excel proficiency), Teams, SharePoint management, able to learn new applications and systems quickly and use them efficiently, able to develop SOPs, draft administrative policies and procedures, draft materials for program standardization, update systems and file backlogs, create presentations and other digital communication materials, support various Committees, logically organize electronic data and files, maintain various departmental trackers (budget, subscriptions, education, etc), and assist with various program support activities.

Familiarity with standard business practices a plus. Healthcare and/or Pharmacy experience preferred.

Required to virtually attend relevant meetings.

The Program Coordinator will provide administrative and program support to plan, implement and coordinate programs, events and educational activities, and to administer policies and procedures as well as office management.

Must have excellent writing ability, be adept at using existing resources and able to seek out other relevant tools when necessary. Ability to work independently and think critically required. Ability to research and implement tools for productivity and efficiency.

Minimum Education

Bachelor's Degree (Required) Work requires analytical, communication and organizational skills generally acquired through completion of a bachelor's degree program. Degree in Research Administration, Business Administration, Finance, Hospital Management, or Healthcare Administration preferred.

Minimum Work Experience
3 years Experience in program administration involving academic, medical or research activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events (Required)

Required Skills/Knowledge
Excellent written and verbal communication skills.
Experienced in department budget and personnel administration and communication.
Computer Skills - Excel, Microsoft Word, Access, & PowerPoint

Functional Accountabilities
Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Provide Operational Oversight

• Coordinate administrative tasks consistent with workload requirements and available resources.

• Participate in specified divisional operations and systems.

• Recommend and participate in development of new processes and systems to meet departmental needs.

• Train and mentor new investigators and research staff on processes; assist with determining work assignments, schedules and priorities; provide work guidance and oversee the activities of one or more processes.

• Maintain and process employee time cards and attendance records.

Manage Budget

• Participate in the development, monitoring, and reconciliation of operating and capital budgets; (e.g., budget variance and performance reports; budgetary

• Ensure availability of data for management decision making.

Committees and Meetings

• Coordinate the Activities of the Regulatory, faculty and staff meetings; prepare meeting documentation including teleconference; assign and distribute review material; draft minutes;

• Coordinate correspondence and maintain extensive filing system.

Administrative Support

• Serve as a liaison with internal departments, investigators, and external collaborators and investigators; prepare and proof complex administrative and contractual documents, correspondence, memoranda, letters, presentations and reports; provide support with project management activities.

• Assist with updates to the website, maintain mailing lists, file logs.

• Coordinate and schedule office appointments, meetings and conferences with other CNMC departments, investigators.

• Assist with other office duties as needed.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance