Job Overview:
Under the direction of the Director of Patient Safety, this position provides facilitation, consultation, and project management to support the accomplishment of the organization's patient safety goals and initiatives. This includes providing clinical process input and analysis on events; consultation to all levels of leadership, physicians and team members; and execution of root cause analysis requiring improvement planning, implementation planning, and measurement/monitoring. This position also provides support regarding TriHealth's adoption of high-reliability and other safety practices.
Job Requirements:
Associate Degree in Nursing, Bachelor's Degree in Nursing or Bachelor's Degree related healthcare discipline required.
3-5 years acute care experience required. Registered Nurse preferred.
CPPS preferred.
Patient Safety Experience preferred. High Reliability Experience preferred.
Job Responsibilities:
Serves as an expert and consultant in the facilitation of TriHealth's adoption of high-reliability and other patient safety practices including event investigation and root cause analysis.
Assists in leading system wide safety culture initiatives. This may include facilitating or leading process improvement teams, developing and delivering safety related presentations.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continous Learning - Consistently
Hearing: Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Consistently
Sitting - Frequently
Standing - Rarely
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
* Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
* Offer patients and guests priority when waiting (lines, elevators)
* Work on improving quality, safety, and service
Respect: ALWAYS...
* Respect cultural and spiritual differences and honor individual preferences.
* Respect everyone's opinion and contribution, regardless of title/role.
* Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
* Value the time of others by striving to be on time, prepared and actively participating.
* Pick up trash, ensuring the physical environment is clean and safe.
* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
* Acknowledge wins and frequently thank team members and others for contributions.
* Show courtesy and compassion with customers, team members and the community |
