Position Summary

• Support students throughout their academic journey by creating career preparation plans, exploring and choosing a Career Pathway and program, supporting resource materials and skills (resume creation and editing, interview coaching, networking, etc.), soft skill development, as well as job, internship, externship, apprenticeship exploration.

• Support students in providing programming, resources and services that develop student skills to successfully access, navigate, and compete for workplace learning, career, and transfer opportunities.

• Responsible for delivering high-quality, career and transfer support services including resume development, interview coaching, personal brand development, and application to internships, jobs, transfer, and transfer scholarships.

• Facilitates application assistance to four-year colleges, and development of marketable and transferable skills, such as negotiating salaries, networking, personal branding, and other skills that support successful career development and transfer.

• Collaborates with a broad career-connected network of internal and external partners to leverage resources and supports that eliminate barriers and promote effective career and transfer skill development for Dallas College students.

• Leverages technology to monitor and track initiatives focused on student career and transfer skill development.

• Coordinates goal-oriented initiatives centered on increasing student career skill development and successful transfer, including and not limited to career and/or transfer fairs.

• Knowledge of the purpose of community colleges and the vision of Dallas College.

• Demonstrate an understanding of the relational impact of Guided Pathways, career development and transfer skills.

• Demonstrate experience in successfully supporting students in creating career preparation plans and supporting resource materials and skills (resume creation and editing, interview coaching, networking, etc.).

• Demonstrate experience in coordinating student career skill development and successful transfer, including career and/or transfer fairs.

• Demonstrate experience collaborating with academic partners to support students in developing industry specific job search materials and skills.

• Be proficient in the use of quantitative and qualitative data to inform an improved student experience and student success outcomes.

• Demonstrate experience effectively engaging and supporting students in a remote work environment. Provide strong writing, speaking, presenting, and interpersonal skills in person and online. Excellent interpersonal skills using collaboration, tact, patience, and courtesy.Possess time management, organization, problem-solving, and communication skills, with an emphasis on verbal and writingskills that effectively communicate complex ideas with clarity and precision.

• Demonstrate an understanding of the principles of program evaluation and student outcome assessment.

• Demonstrate an ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university with varying backgrounds.

• Demonstrate experience in communicating, team building, and working collaboratively with academic, workforce and student success partners.

• Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student career and transfer skill development virtually and in-person.

• Demonstrate strong technology skills including knowledge of and comfort with educational technologies, such as presentation and collaboration tools.

• Respond appropriately to issues in a dynamic rapidly changing educational/economic environment.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Key Responsibilities

• Support students in developing skills that facilitate successful milestones completion towards a career and/or transfer.

• Responsible for ensuring the delivery of high-quality, career and transfer support services including resume development, interview coaching, personal brand development, and application to internships, jobs, transfer, and transfer scholarships.

• Provide career skills development, including seminars and workshops on interviewing techniques, resume preparation, use of online job search tools & other job search skills training in person and virtually.

• Provide career exploration to students through administration and interpretation of career assessments, providing labor market information and aids in the development of students' career-related decision-making capabilities.

• Provide both in-person and virtual transfer workshops about transitioning and persisting in a university.

• Coordinate and implement strategies aimed at ensuring career and transfer exploration and milestone success for historically for first-generation, low-income, and similarly situated student populations.

• Collaborate regularly with a wide variety of team members from Academics, Workforce and Advancement, Career Connected Learning, Employee Resource Center and within Student Success, to support strategies that promote student pathway persistence, experiential learning, transfer, and employment.

• Partner with other division liaisons to create a seamless student connection between career and transfer, the continuous and holistic support of the Student Success Coaches, and the pathway-specific expertise of the Pathway Specialists.

• Establish and maintain collaborative relationships and communication with faculty, staff and administrators of key departments to support and track students.

• Participate in professional development to ensure current knowledge of effective career and transfer support strategies.

• Leverage emerging technology to maintain systemic efficiencies in the delivery and tracking of student communications, services, and experiences.

• Meet regularly established goals and benchmarks.

• Prepare and present reports, proposals, and recommendations for overall programs; maintain detailed records of assigned activities.

• Ensure regulatory compliance with Dallas College, state, and federal requirements.

• Promote a customer service focused environment to respond to stakeholders needs.

• Ensure high-quality customer service standards.

• Perform other duties as assigned.

• Completes required Dallas College Professional Development training hours per academic year.