Job ID | 2024-4291 | Category | Administrative/Clerical | Type | On Call Hourly | Company | Nakupuna Consulting | Additional Locations | US-Wahiawa |
Nakupuna Consulting is looking to hire a team of Customer Service Representatives to work as a call-in to remotely manage and operate the United States Army Garrison Hawaii (USAG-HI), Directorate of Public Works (DPW), Work Reception Desk. The candidate and team are responsible for manning the reception desk phone lines to receive, triage, dispatch, and document daily calls.
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Organizational and planning skills, excellent communication, customer service and problem-solving skills, Problem analysis, attention to detail and accuracy, solid judgment and decision-making ability, takes initiative and is adaptable and customer oriented.
Education/Experience: Requires a High School Diploma
Clearance: Military Installation Access: This position resides on a military installation. Must be able to qualify for and obtain a base access pass. Must be able to obtain a favorable National Security Agency Check (NACI) including a FBI fingerprint check. Must be a U.S. Citizen.
Physical Requirements: In addition to the skills and qualifications mentioned above, candidates must, at a minimum, be able to meet the following physical requirements.