At Selective, we don't just insure uniquely, we employ uniqueness.

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years.Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2023 and certification as a Great Place to Workin 2023.

Working at Selective

At Selective, we don't just insure uniquely - we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

• Evaluates and determines the acceptance of new business as guided by NFIP rules and regulations.
• Including more complex accounts as experience warrants i.e. Master Residential Condominium policies, Applies manual rating to non-compliant post FIRM structures on new business as well as the renewal terms per NFIP guidelines.
• Properly review and apply elevation certificates and replacement cost evaluations on necessary risks per FEMA's regulations and guidelines.
• Utilizes the online underwriting system to ensure adequate pricing of individual risks through proper classification, accuracy of information, and adherence to NFIP underwriting standards and guidelines.
• Have a thorough knowledge of how the system applies data entered to rate a policy correctly.
• Routinely test the system through manual rating of more complex risks to ensure that the system is rating and functioning properly.
• Work with manager and/or supervisor as well as system vendor to test and validate programmatic changes.
• Administer and monitor FEMAs underwriting rules, guidelines, and regulations and rating manuals.
• Responsible for applying knowledge of FEMA underwriting guidelines and Selective's processing standards to the issuance of personal and commercial elevated and A-Zone rated flood policies.
• Apply and share knowledge with agents on a regular basis.
• Responsible for servicing agents in an assigned region/territory as well as internal customers.
• Ensures and maintains effective, professional and timely communication with agents through telephone, written correspondence or agent visits.
• Reviews and takes appropriate action on underwriting issues where additional information is needed from either the insured or agent.
• Must effectively and professionally communicate documentation and other underwriting requirements of FEMA regulations to agents and other members of the underwriting team.
• Work with Territory Managers in assigned regions/territories to ensure the agency experience is positive and look for opportunities to move business to Selective.
• Responsible for managing the day to day work assigned.

Requirements and Qualifications:

• Prior underwriting experience required.
• Flood knowledge a plus.
• Excellent interpersonal skills with the commitment to work successfully in a team environment and foster teamwork.
• Strong communication skills.
• Exceptional customer relations skills to support strong customer service focus.
• Ability to manage multiple tasks and maintain the necessary attention to detail.
• Organizational and planning skills. Problem solving and decision-making skills.
• Excellent PC skills Preferred: Office automation/keyboarding.

• College degree preferred.

• 2+ years of Underwriting experience required.

• Customer service experience a plus

• Must be able to work 9:00 -5:00 pm EST.
• Bilingual Spanish required.

The expected starting salary range for this role is$54,000 - $77,000. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
Selective maintains a drug-free workplace.

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