Could you be our next Telecom Center Specialist at Lankenau Medical Center in Wynnewood, PA? (Telecom dept. moving to Radnor corporate office in the summer)
Why work as a Telecom Center Specialist with Main Line Health?
Position: Telecom Center Specialist
Shift: Tuesday- Saturday, 3pm - 11:30pm with rotating holidays
Experience:
1. Minimum of two years recent experience in a fast-paced multi-line customer service, call center or telecommunication environment.
2. Minimum of one-year recent customer service experience. Knowledge of hospital operations, emergency management and/or scheduling preferred.
3. Medical terminology required.
4. Proven ability to prioritize while working under pressure with a focus on professionalism and confidentiality. Proficient organizational and communication skills (written and verbal) to sufficiently interact with internal and external customers.
5. Must exhibit strong analytical and problem-solving abilities. Must contribute to and support a team model based on collaboration and respect.
6. Familiarity with telecommunication technology and proficient with Microsoft Office required.
7. Ability ty to type 40 words a minute preferred
Education:
High School Diploma required