Some of the key responsibilities for this position will include:

• Receive registration related documents and process as appropriate (i.e. overrides, independent studies, internships, fieldwork, audit requests, late adds/drops/withdrawals, grade changes, executive actions).
• Process requests for change of demographic information, enrollment/degree verifications, plan declarations and image to students' records.
• Complete various processes related to specific programs requiring special considerations for registrations, drops for non-payment or incomplete documentation, etc.
• Course Schedule data entry related to set up of terms, calendars, facilities and other tables in PeopleSoft utilized for schedule build and instructor assignment.
• Manage and respond to email inquiries in various general emails accounts for the office.
• Provide coverage as needed for other service areas such as transcripts, phones, in-person traffic, etc.
• Correspond with applicants/students/faculty/staff via phone, email, and or in person as needed to follow up on processing needs. Work collaboratively to resolve needs and issues.
• Ensure high quality of customer service through all interactions including responding to emails, written correspondence or phone calls in a timely manner.
• Create and maintain documentation of policies, processes and procedures for specific position.
• Provide guidance, training, training documentation and assistance to all team members.
• Consult with other university offices to resolve questions/issues related to student record processing.
• Assist with department functions as needed related appropriate areas of recruiting, admissions and graduation.
• Performing testing of various electronic and database systems as needed.
• Participate on work teams, project teams within department, division or university as assigned based on professional knowledge and need.
• Adhere to the underlying requirement of data accuracy, integrity and confidentiality in all tasks.
• Understand and comply with FERPA regulations.

• Minimum of a high school diploma.
• Demonstrated customer service skills.
• Ability to communicate clearly and effectively both verbally and in writing.

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.

Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/

Health & Retirement Contributions Estimator: https://www.wisconsin.edu/ohrwd/benefits/benefits-estimator/

HOW TO APPLY:
Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

(NOT currently employed by the University of Wisconsin System)

(Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

• Cover Letter
• Resume
• Names and contact information for 3 professional references

Review of Applications

Applications received by 3/3/2024are ensured full consideration. Position open until filled.

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee.

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.

Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Note: Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a "disparate impact" and is not "job-related and consistent with business necessity" in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.

UW-Parkside is an AA/EEO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. Individuals from diverse backgrounds are encouraged to apply.

EDI Statement
UW-Parkside is committed to providing an environment in which our diverse community of students, faculty, and staff can thrive. We aspire to foster a more equitable and inclusive climate and culture between and among students, faculty, and staff, and to improve justice, equity, diversity, and inclusion in every aspect of campus life. Please visit for additional information.

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

In compliance with the Clery Act of 1998, the University of Wisconsin . Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

Transcripts will be required upon hire.