Front Desk Clerk 1
Sturgeon Bay, WI 
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Posted 3 days ago
Job Description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk 1 in Sturgeon Bay, Wisconsin.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. If you have any desire to grow in the hospitality industry this is a great position for you and a great addition to your resume. You will be hands on with our customers. Some day-to-day tasks will include making reservations, greeting and assisting guests, basic problem solving, and creating the best experience for our guests. In addition, you get to enjoy working for the Jellystone brand, which creates additional fun for everyone. You will have the opportunity to help in other departments as needed. Working with the whole team is a must.

Your job will include:

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.

Make reservations for customers, assist other team members as needed.

Process payments and deposits.

Run reports and submit maintenance request forms to ensure office efficiency.

Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.

Prioritize customer satisfaction, address conflicts and solve problems promptly.

Perform other miscellaneous duties as assigned.

Keeping the office area inside and outside clean, safe and presentable.

Attend staff meetings.

Represent the company in a professional and courteous manner

Experience & skills you need:

Strong organizational skills and meticulous attention to detail.

Computer literacy and the ability to learn new systems.

Valid driver's license, good driving record and current auto insurance.

Ability to lift up to 50 pounds.

Willing and able to workdays, evenings, weekends and holidays as needed

We invite you to visit our web site at for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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