FAQs

Thank you for your interest in a position at Lutheran Social Services (LSS). We hope as you learn more about LSS and our mission, that you will become part of our team of over 1,400 employees throughout Wisconsin and Upper Michigan.
Below is a list of the most common questions that potential employees have. If you have additional questions that are not addressed here, please
contact us.
Who is LSS?
LSS is the social ministry arm of over 800 Evangelical Lutheran Church in America congregations in Wisconsin and Upper Michigan. Founded in 1882, LSS is one of the largest faith-based human service agencies in the Midwest. We have main offices in Appleton, Eau Claire, LaCrosse, Madison, Milwaukee and Waukesha, Wisconsin. In addition, we have an office in Upper Michigan located in Marquette, and we have smaller offices throughout the two-state area. In total, we have over 1,400 employees serving the needs of over 100,000 clients and their families.
Our Mission is "Motivated by the compassion of Christ, we help people improve the quality of their lives."
Our Vision is "Change the world, one grace-filled life at a time."
What does LSS do?
LSS provides a variety of compassionate programs and services to individuals and their families in 90 communities throughout Wisconsin and Upper Michigan. Our range of services include:
Do I have to be Lutheran to work for LSS?
LSS employs and serves both Lutheran and non-Lutheran individuals.
Is a bachelor's degree required to work at LSS?
Our entry-level direct care positions do not require a college degree. These are positions in which staff begin to build their experience base for advanced human service opportunities within LSS and the human services field. LSS does have a number of other positions, which do require a bachelor's degree. However, there are a number of positions within LSS for which a degree may not be required, but preferred. Two to five years of related experience may often serve as an equivalent to a degree.
What types of customers does LSS serve?
LSS staff provide services across the lifespan and across a variety of conditions. Services are available for children and families, adults, older adults and persons with disabilities. Services are open to all, regardless of religious affiliation or background.
Why should I work for LSS?
Most new employees start working for LSS because of their desire to help someone. They feel personally connected to our mission - "Motivated by the compassion of Christ, we help people improve the quality of their lives." We've also learned that staff stay with LSS because of the relationships they build with their clients, co-workers and direct supervisor. In addition, staff tell us that LSS is a place where they feel valued and have an opportunity to directly influence the quality of someone's life on an ongoing basis.
Does LSS have internship and volunteer opportunities?
LSS does offer a variety of customized
internship and volunteer opportunities leading to diverse career experiences. These range from working with our clients to working at an event or in an office setting.
How is LSS funded?
LSS receives monies from ELCA congregations, foundations, United Way, corporations, private contracts and grants, client fees, state and local governments, and countless individual donors.
Is LSS affiliated with Thrivent Financial for Lutherans?
LSS is a separate, non-profit organization that conducts its ministry on behalf of 500,000 Wisconsin and Upper Michigan Lutherans in nearly 800 congregations in the Evangelical Lutheran Church in America. We are governed by a board of directors that includes representatives from business, health care, clergy, and other sectors of the community in the two-state area.
Thrivent Financial for Lutherans is the largest fraternal benefit society in the United States. Composed of nearly three million members, the organization offers a broad array of financial products and services, as well as charitable programs to Lutherans, their families and their communities.
In sum, LSS and Thrivent Financial for Lutherans are separate organizations, but do work together on various projects to help Lutheran churches, their members and the surrounding communities.